Location: UK: Kingswood, Surrey

Start Date: Variable

Opportunity: Supported hiring into permanent role

Closing date for applications: 23 July

**Now closed for applications**

As part of the Diversity Project Supported Hiring initiative, Fidelity International welcomes professionals who have taken an extended career break to apply for an Assistant Manager, Retail Operations position.

A successful candidate who has taken a career break of 18+months will receive coaching support through the transition period from Women Returners. You may have taken time out for childcare or eldercare, for relocation, or for other reasons. You may have been working on a small-scale basis to fit around your other commitments or have not done any paid work for a number of years.

About the Role

This is an exciting opportunity to be part of a new team as it looks to build out and embed its new structure in the UK.

Primarily, the purpose of this role is to provide day to day leadership support for all aspects of the Dealing and Maintenance Team. This will involve monitoring daily volumes and co-ordinating staff to ensure customer (both internal FIL staff and external FIL investors) instructions are dealt accurately and in a timely manner. The individual will be required to liaise with various teams across locations to ensure work is completed on time and any potential issues escalated in a timely manner to the appropriate level of management.

The individual should demonstrate a high level of commitment to their customers and constantly aim to improve service one can provide to them by adhering to and show casing the Fidelity Values and Behaviours.

About Fidelity International

Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, they think generationally and invest for the long term. Operating in more than 25 locations and with $611.4 billion in total assets, their clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers, and wealth managers, to private individuals.

Fidelity clients come from all walks of life and so do their employees. They are proud of their inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more. They are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.

Fidelity is committed to being a truly flexible employer, encouraging and trusting their people to perform their role in the way that works best for them, their business, their colleagues and their clients. Fidelity offers the maximum possible flexibility over where and when you work for all, considering your role and any local regulations. They call this new approach “dynamic working”.

To Apply

Apply through the online portal here. 

Closing date: 23 July 2021